Mental health support for adults & young people

If you are very upset or do not feel safe, please contact someone as soon as possible.

Support for adults

Our leaflet ‘Mental Health Support in North Tyneside’ provides details of groups and services that you can contact to self-refer for support with your mental health needs.

NHS Crisis Services

If you, or someone you know, of any age is experiencing a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support. NHS 111 is available 24/7.

If you are deaf or have hearing loss please use NHS 111 – SignVideo or use the 18001 111 Relay UK app.

NHS staff will be able to guide callers with next steps such as face-to-face community support, facilitating access to alternative services such as crisis cafes or safe havens, or to A&E/hospital based support where necessary.

Previously, local health systems had their own separate phone lines for mental health crisis support. Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust have created a video to show what callers can expect when they call NHS 111 and select option 2 for urgent mental health support. More information on the changes is also available here here.

Talking Therapies

You can access the North Tyneside Talking Therapies service yourself – you do not need to speak to your GP first. Their online therapy tool is free to access for all North Tyneside residents. Go to Talking Therapies online

Dementia support

Age UK North Tyneside can support people and families living with dementia. Age UK have Admiral Nurses, as well as a range of support activities.

Links to other local and national mental health information and support are at the bottom of this page.

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Support for young people

The ‘Help Yourself’ leaflet has been designed by young people for young people. It includes a range of support suggestions for mental health and emotional wellbeing.

Many of the organisations listed in this leaflet offer online or phone support.

Young people from Phoenix Detached Youth Project and North Tyneside Council’s participation team worked in partnership on the project. Launchpad North Tyneside supported them and Healthwatch North Tyneside funded the printing of the leaflets.

Kooth support for young people aged 11-25

Kooth offers online mental health and wellbeing support to young people in North Tyneside aged 11 to 25 years. Young people can chat in confidence with qualified counsellors, who are online from 12noon-10pm on weekdays and from 6pm-10pm on weekends. You can sign yourself up to Kooth’s services here.

Young Minds

Young Minds offer loads of practical tips and advice from other young people, as well as information on getting the support you need.  Go to Young Minds advice and information

DiscoverMe – young people’s recovery college

DiscoverMe is the recovery college for young people aged 16 to 25 in North Tyneside, working in partnership with Barnardo’s The Base. It offers a safe and supportive space for young people to come and learn new skills, engage in positive experiences, and make new friends.

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Other sources for mental health information and support 

Mind

You can find out more about mental health and distress from Mind, who offer general tips to help you cope with everyday life issues, such as money, work and stress here: www.mind.org.uk/information-support/tips-for-everyday-living/ 

For Mind services covering North Tyneside see: Tyneside and Northumberland Mind.

NHS

Advice about looking after your mental health is available from the NHS at: www.nhs.uk/every-mind-matters.

Click here to find out how to access NHS mental health services and where to get urgent help.

Mental health directories

Mental Health North East have a directory of local and national mental health services and support: https://mhne.org.uk/publications/support-and-information

If you have not been have not been able to find the service you are looking please our contact our team for further information and signposting.